Terms and Conditions - Travelers Agreement
Tour Operator: Judy's Creative Adventures/Creative Adventures, LLC is hereafter referred to as Creative Adventures.
This information is very important, please read it carefully. It is the responsibility of the traveler to read and agree to these Terms and Conditions before signing up or making payment for any tours.
Current tour prices are listed with each tour, and are subject to change with the flocculation of currencies, supplier increases, fuel and other surcharges and other reasons beyond our control, until full payment is received, except in the case of intra-air provided. All quoted prices include the cost of tour operator planning and operation. Each tour lists the items that are included in that specific tour. Please refer to the tour itinerary you are joining for pricing and inclusions.
Cost Not Included in Tour: Those items listed in the itinerary including, but not limited to the following: passport, immigration, visa & custom fees, departure and airport taxes & fees, luggage fees; personal items including phone calls, internet/WIFI fees in hotels, room service, laundry; meals and beverages other than those included in itinerary; Health, Accident, Baggage & Trip Cancellation Insurance; and other services not listed in the tour brochure.
Air Transportation: International air fare is not included in the tour price, unless noted in the itinerary. You may make your air arrangements through our sister agency or secure it yourself. Fuel or baggage related fees charged by an airline and government taxes/fees are responsibility of the traveler and are subject to change at any time. Intra air during the duration of the tour may be provided by our supplier and included in the tour price, this will be noted in the itinerary. Any change in these fees will be adjusted accordingly on your account no later than 10 days prior to departure, and in the event of an increase, must be paid in full regardless of whether account was previously paid in full.
Payment of Tour: Payment method of tour cost is determined by notification in the online itinerary, brochure, flyer, letter, email or other means. Payment by check is not considered cleared until funds have been received by issuing bank. Payment by credit card will incur a processing fee of 3% of the amount paid by credit card. Direct deposits and bank transfers may be arranged. Final payments are due 60 days prior to departure unless stipulated otherwise for a specific tour. Final payment date will be included in your invoice.
Cancellation: Should you choose to cancel, notice must be in writing, fees are as stated: Days listed are prior to departure date
Prior to 120 Days - Refund less $300.00 handling fee.
120-90 Days - 25% of tour cost plus expenses incurred.
90 to 60 Days - 50% of tour cost plus expenses incurred.
60 to 30 Days - 75% of tour cost plus expenses incurred.
30 to Departure - No refund (full tour price), including no shows, or any unused portion. Change fees - $75 + any airline or supplier change fees.
Thirty day late booking fee $50.00.
Changes to Reservation: Once initial payment has been made for a tour reservation, all change requests must be received in writing. Creative Adventures is subject to the rules and fees of third party suppliers and thus change requests are not guaranteed. If change is possible, all fees by the supplier, as well as an administrative fee will be added to the reservation cost.
Tour Changes or Cancellation: In the event that it becomes necessary or advisable, for any reason, to alter the itinerary or arrangements, Creative Adventures reserves the right to make such alterations without notice, if this causes additional costs and charges, these will be the responsibility of the passenger, and must be paid at the time of the occurrence. Creative Adventures reserves the right to cancel any tour prior to departure for any reason, and without advance notice, a full refund will be made, which constitutes a full settlement. Creative Adventures is not responsible for any additional expenses incurred by tour members prepaying for a cancelled tour, such as non-refundable airline tickets or passport or visa fees.
Trip Cancellation, Health, Accident, Medical Evacuation & Baggage Insurance: For your protection comprehensive travel insurance is highly recommended and in the best interest of each traveler, to protect you before and during the trip. Travel insurance is not included in the price of the tours. If Travel Insurance is not purchased, a waiver must be signed prior to departure.
Proof of Citizenship, Passports & Visas: For all international travel, travelers are required to provide proper identification for customs and immigration. US citizens must have a valid passport for travel outside of the United States. ALL RESERVATIONS MUST BE MADE IN YOUR NAME AS IT APPEARS ON YOUR PASSPORT. Non- US citizens must consult their consulate for ID or Visa requirements. IT IS YOUR RESPONSIBILITY TO OBTAIN PROPER IDENTIFICATION, PROOF OF CITIZENSHIP, PASSPORT AND VISAS FOR ALL TRAVEL OUTSIDE OF THE USA. Passports must be valid for at least 6 months beyond the anticipated tour end date. Passengers who are denied boarding or entry for improper documentation will not be eligible for a refund of any amount. We recommend that you check with the appropriate Consulate regarding their visa requirements.
Hotel Accommodations: Accommodations are in boutique hotels, modern centrally located hotels and resort hotels. Hotels are based on availability and may vary by destination, city, and dates of travel. Creative Adventures reserves the right to substitute hotel accommodations of similar quality at any time without notice.
Transportation and Transfers: The type of transportation varies by destination, group size, and dates. Transfers are indicated in itineraries and may not always be included. In the event you miss a scheduled departure for any tour, transfer or event, it is your responsibility to arrange transportation to the next arrival/departure point or hotel to begin or rejoin the scheduled tour/itinerary. No refunds will be issued for missed transportation or delayed arrival. Airport/hotel transfers are scheduled through a supplier for day of arrival only and Creative Adventures is not responsible for additional standard fees applied by the supplier or fee that may be changed due to a change in the original reservation or itinerary.
Tours and Excursions: Creative Adventures has made arrangements with various suppliers to offer a variety of tours and excursions, in which coupons/vouchers may be given to you. It is your responsibility to retain all coupons/vouchers/tickets. No refunds will be given for lost, stolen, or unused coupons/ vouchers/tickets. For visits with specific artists or craftpersons we shall not be held responsible if they failure to appear or their content is not what you expected.
BAGGAGE: Guests are responsible and must conform with all international/domestic air carrier restrictions, excess baggage fees, and are responsible for their own luggage during the tour. We recommend one bag/suitcase per person, plus a small carry-on. We request that only one bag per person on van tours. We recommend Travel Insurance with baggage protection.
Unused Tour Arrangements: No refunds or credits will be provided to travelers by Creative Adventures for any unused accommodations, flights, services, or other itinerary features unless agreed to in writing by both parties. We recommend Travel Insurance.
Photography, Video & Testimonials: Any likeness or image of you secured or taken on any of our tours may be used by Creative Adventures or affiliates without charge in all media (whether now existing or in the future invented) for bona fide promotional or marketing purposes, including without limitation promotional materials of any type such as brochures, slides, video shows or the internet. Any written feedback supplied to the company may also be used for promotional purposes as detailed above.
Travelers Comportment: Creative Adventures reserves the right not to accept or retain as a tour participant any person whose physical/mental condition or general deportment impedes the operation of the tour or affects the rights, welfare, or enjoyment of other tour participants or for any other reason. If a person is required to leave a tour it will be considered an unused portion and non-refundable, and they will be responsible for all their expenses to return home including any rebooking fees by airlines and/or suppliers.
RESPONSIBILITIES: Judy's Creative Adventures/ Creative Adventures, LLC, hereafter indicated as Creative Adventures, acts only as an agent for all suppliers of services, or in accepting reservations for services on its tours. The suppliers or independent contractors providing transportation, accommodations and all other services are not agents or employees of Creative Adventures. To the extent that Creative Adventures or its supplier is involved in sale of air/or cruise transportation to you, Creative Adventures, acts only as an agent of the air carrier and/or cruise line. By utilizing the services of all suppliers, the passenger agrees that neither Creative Adventures, nor any representatives shall be liable for any accident, injury, including loss of life, damage, loss, delay, irregularity or expenses arising from acts of God, strikes, war, weather, quarantines, sickness, terrorist activity, government restrictions or regulations, from any act or omission of any individual, firm, or corporation furnishing transportation, sight-seeing, accommodations, or any services in connection with such travel plans or from any other occurrences what so ever. All such expenses or losses are the responsibility of the passenger.
By commencing travel, the passenger willingly assumes all risks and responsibilities expected or unexpected involved with such travel. We urge purchase of travel insurance to protect against such risks.
Severability: The invalidity or unenforceability of any part of this Agreement, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of this Agreement, or its application to other situations or circumstances. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.
Claims or Disputes/Arbitration: In the event of a dispute or claim made by the traveler concerning, relating or referring to this Agreement, promotion of tour, tour inclusions, performance of Creative Adventures, or any claim made against Creative Adventures, Creative Adventures will make every effort to resolve said dispute or claim between the individual parties involved. If the dispute or claim cannot be resolved between the traveler and Creative Adventures, the traveler agrees that any dispute or claim shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in an arbitration conducted in, and governed by the laws of Arizona, USA. In connection with any action or legal proceeding arising out of this agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.
Upon making a deposit to Creative Adventures, it shall constitute full knowledge, acceptance and consent by the participant to all provisions in the tour brochure; the website, General Information, Terms and Conditions; the Registration Form, and all other release forms. All participants will be required to sign this liability release form prior to embarking on their trip.
By signing and submitting this document, I state that I have read and understood this document, the on-line itinerary. the travel brochure/flyer, or other communications and acknowledge that it affects my legal rights and agree to be bound by its terms. By accepting this agreement, it further signifies my intentions to relieve and indemnify Judy's Creative Adventures/Creative Adventures, LLC, its owners, officers, directors, employees, agents, contractors, and subcontractors from any liability for personal injury, property damage, or wrongful death which I might suffer during my travels on the scheduled tour. In addition, I have noted the policy on cancellations, refunds, and limitations of responsibility.